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*00001383nam 122003977a 4500
*001101471
*00520161205134733.0
*008161205s2017    xxk||||      |00| ||eng c
*020  $a9780745399089
*035  $a(SE-LIBR)19927347
*040  $aYa
*082  $a381.142 $223/swe
*084  $aQbln $2kssb/8 (machine generated)
*1001 $aWoodcock, Jamie
*24510$aWorking the phones : $bcontrol and resistance in call centres / $cJamie Woodcock
*260  $aLondon : $bPluto Press,$c2017
*300  $a200 s.
*4900 $aWildcat
*650 7$aTeletjänstcentraler$2sao$0168725
*650 7$aTelefonister$2sao$0159003
*650 7$aArbetsmiljö$2sao$0139762
*650 0$aCall centers
*650 0$aWork environment
*650 0$aTelephone operators
*852  $5Ya $bYa $j08/5200
^